An Overview of Privacy

Organisation (referred to as we, us or our) has implemented this Privacy Policy to provide individuals with information about how we hold and use personal information we collect.

By providing your personal information to Organisation, you consent to its collection, use, storage and disclosure in accordance with this Privacy Policy.

We respect your privacy and are committed to protecting your personal information. This document sets out our policy on how we will manage your personal information.

This policy applies to all Organisation employees, volunteers, contractors, associates, students (or prospective students), visitors and other stakeholders.

1) Your Information Details

We collect information about you directly from you, from third parties, and automatically through your use of our Services or interactions with us. We may combine the information we collect from these various sources.

Directly Collected Information

We collect Personal Information that you provide to us voluntarily (online or offline), including when you: respond to an advertisement; participate in a survey or a drawing; request information; set up a Social Network or other Site profile; use our Services or one of our Apps; use the chat, SMS, or email functionality on our Site to contact us; or otherwise interact with us online or offline. The exact nature of the Personal Information may vary depending on the type of response or service requested, but could include name, contact details, date of birth, financial information, demographic information, and other information.

2) Our Use of Your Personal Data

We may use the Personal Information we collect for the following purposes:

• Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
• Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
• Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
• Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
• Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
• Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
• Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
• Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records

Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

3) Third-party websites

We may share your personal data with internal and external parties for specific reasons such as fulfilling contracts, adhering to legal obligations, or for other legitimate business interests.

All external parties are obligated to handle your data securely and in accordance with legal requirements.

4) Information Storage and Protection Policy

Secure Data Management Practices

We store your personal information on secure servers within protected facilities. Your data may be transferred, stored, or processed by our staff or those of our suppliers, with all necessary precautions taken to ensure its security in line with this Privacy Policy. You consent to these actions when you provide your personal data to us.

5) Connecting with Our Team

Should you require any further information or have queries regarding our Privacy Policy, please contact us.

6) Website Cookie Policy

We may automatically collect additional information about your visit to our Online Platforms, including pages you visit, your geographic location based solely on your Internet Protocol (IP) address, promotions with which you interacted, and other behaviors. This information is collected for the purpose of improving your overall visit to our Online Platforms by providing interest-based content. For example, we may collect information about your geographic location and a specific interest, based on topics you have browsed on our Online Platforms, so that we can highlight a program or resource close to your location. The data may also be used to provide interest-based content for communications for which you have opted in.

We may also gather certain information automatically, including but not limited to, IP addresses, browser type, Internet Service Provider (ISP), operating system, date/time stamp, mobile location and device type, and/or clickstream data. This information may be collected via cookies, web beacons, and/or similar technologies that help us serve you better, for example, by making your interactions with our Online Platforms faster or more personalized. The information we collect automatically through these technologies may be linked to other information we collect about you.

When interacting with our services within social media, we may obtain information stored within social media or authorized by you to be collected by us within such social media. This information may include your contact information, email address, friend information, friends and pages with whom you have an association, and other information stored within social media.